Your First Consultation Call Is Free
We’re here to make your life as a business owner easier. As small business owners ourselves, we understand firsthand that no two companies are alike. That’s why we offer custom solutions for all those “people challenges” you face as the leader of your team. So let’s talk—no contract, no obligation, and no charge.
40+ years of leadership and team development
Senior certified professionals in human resources
Offer hands-on coaching that helps scale your team
McCormick and Ferguson is a very personable company to work with. They have a passion for what they do and shows to their clients.
If you are in need of a team that can level up your staff performance, I highly recommend McCormick and Ferguson Consulting.
Nobody works more efficiently than these ladies to help make your business run more smoothly and stress free. Small business owners rejoice!
Paula & Kristine are excellent collaborators. Whether you are hiring them to help your business, or you're hoping to partner with them on a project, you will not be disappointed.
1 hour on demand coaching call
Bundle 5 calls and get 20% off
4 coaching calls (1 hour once a week for a month)
1 day on site coaching at your business
2 hour team workshop
1 hour follow up coaching call
*location restrictions may apply
![Are you and your team struggling with customer service and lacking the confidence (or energy) to tackle these issues?
We've got you covered!
Whether you're looking to empower your entire team of employees or enhance specific skill sets, our team-training workshop is fully customizable.
We'll teach your team soft skills, like:
✔️ Effective Communication Strategies
✔️ Conflict Resolution Techniques
✔️ The Art of Building Lasting Customer Relationships
✔️ How to Enhance Customer Satisfaction
✔️ Immersive Role-Playing Scenarios for Real-World Application
Investing in your team's customer service skills isn't just beneficial - it's essential for fostering customer loyalty, increasing satisfaction, and ultimately driving business growth.
Ready to take your customer service game to the next level? Shoot us a DM to get started. The first coaching call is always on us!
#workshop #customerservice #customerservicetraining #teamwork #teamdevelopment #small business
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